Privacy Policy
Your privacy is very important to us. We provide this privacy policy to explain our information practices and to define your options for how your information is collected and used. By using this Website and PictraMap Service as described in the Terms of Service, you agree to the collection and use of information in the manner described below.
1. The information we collect
This policy applies to all information collected on the PictraMap website, via email, online chat, phone, post, social media profiles, comments, messages and pages, or other means of communication.
1.1. Personal Information
You provide personal information to us when you register with our website, create Animation, request information from us, send us an email or a message online, and leave a comment on the blog. The personal information we collect include one or more of the following:
· Username
· Password
· Name
· Location
· Email address
· Items purchased
· Your digital content and related titles, captions, and annotations
To personalize our website and to improve our products and services, we may also ask you to provide information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional and will be differentiated from your usual usage of the Service – e.g. by completing a survey or participating in a poll.
1.2. We use MailChimp as our marketing automation platform.
If you subscribe to the PictraMap newsletter or agree to receive emails from us during registration of your PictraMap account, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Terms and Privacy Policy.1.3. Non-personal Information
In addition to the personal information you supply, we automatically collect non-personal information with the sole purpose of evaluating how visitors, guests, and members use the PictraMap website and animation platform. None of this information can identify you personally.
We collect non-personal data to make our service work better for you in the following ways:
· to improve the design of our website.
· to provide personalization on our website.
· to evaluate the performance of our marketing programs.
Non-personal information that we might collect during your visit, not relating to your Identity in any way, includes the purchases you may have made from us, the content you may have uploaded or created, or your account preferences.
We may also collect non-personal, technical information from our users via our web server logs, such as your Internet Protocol address, the kind of browser or computer you use, the date and time of your visit, the country or location from which you access the site, the web pages you view on our site, the web pages you go from our site or the web pages from which you link to our site.
The technologies we use to gather this non-personal information include IP addresses, cookies, clear gifs, browser detection, and weblogs. We define how these technologies are used in section 2.
PictraMap does not store your credit card information. We use outside third party payment processing companies such as Braintree and PayPal to bill you for your purchases, which may in some instances include the storage of your personal information by the third party, such as your credit card number. You should refer to their privacy policy in relation to how your credit card information is stored and how the payment is being processed.
2. How We Use Your Information
Our primary goal in collecting your customer information is to provide you with a personalized, relevant, and positive experience with the PictraMap Website. We use the personal information you provide about yourself when registering or placing an order to complete your order only. We do not and will not sell, rent, or lease your personal information to others, except to the extent necessary to fulfill your order.
We use the information you provide about other people when placing an order for a gift item only to ship the product and to confirm delivery. We do not and will not share this information with outside parties except to the extent necessary to fulfill that order.
We may combine personal data collected online with information you have provided us through other sources, such as our sales and customer care staff, or public events such as trade shows or seminars.
We use your email address to answer emails we receive from you and to provide status updates for PictraMap projects. We will not share your email address with outside parties.
As stated earlier, all the non-personal information we collect, e.g. IP addresses, cookies, clear gifs, browser detection, and weblogs cannot be related to you personally in any way, it does not relate to your identity.
IP addresses define the Internet location of computers and help us better understand the geographic distribution of our registered users and visitors, and better manage the performance of our website. Cookies are tiny files placed onto the hard drive of your computer when you visit our website, so we can immediately recognize you when you return to the site and deliver content specific to your interests. You may modify your browser preferences to accept all cookies, be notified when a cookie is set, or reject all cookies. Please consult your browser instructions for information on how to modify your choices about cookies.
We also use a technology called clear gifs. Clear gifs are tiny graphics with unique identifiers that are used to track emails and online movements, helping us understand what marketing campaigns and content are effective.
We detect the type of web browser you are using to optimize the performance of our website and to understand the mix of browsers used by our visitors, guests, and members. To learn about how people use our site, we examine weblogs, which show the paths people take through our site and how long they spend in certain areas.
Any of the information we collect from you may be used in one of the following ways:
· To personalize your experience
(your information helps us to better respond to your individual needs)
· To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
· To improve customer service
(your information helps us respond more effectively to your customer service requests and support needs)
· To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
· To administer a contest, promotion, survey or other site feature
· To send periodic emails
The email address you provide during registration with PictraMap will be used for creating the account, respond to inquiries, and/or other requests or questions and to contact you in case of a problem with your account (e.g. overdue payment, limited access, etc.) If during registration you have agreed to receive marketing emails from us, it may also be used to send you other information including but not limited to promotions, updates on new products and services, tips on using the service, surveys for your feedback about the service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit card numbers, social security numbers, financials, etc.) will not be stored on our servers.
4. California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their PictraMap account and going to the ‘My Account’ page available at https://www.pictramap.com/app/component/users/profile?layout=edit (URL is available only to registered users who are logged in to their profiles).
5. Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age or older.
6. General Data Protection Regulation (GDPR) (EU) 2016/679
We are in compliance with the requirements of the GDPR. This Privacy Policy describes in detail what personal information we collect and how it is being used. We use your email address and other personal information only for the purposes of registering an account and we gather explicit consent for any other use of your email address – e.g. receiving marketing emails. You can unsubscribe from marketing emails at any given moment by clicking the unsubscribe link in the footer of each marketing email you receive from us. Furthermore, you can request your account to be deleted and all your personal information forgotten by sending us an email at privacy@pictramap.com.
7. Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on May 22, 2018.
8. Contacting Us
If there are any questions regarding this privacy policy you may contact us at: privacy@pictramap.com